Return to Help Index| My Account | |
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| How do I create an account? | |
| 1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
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| How do I edit my account information? | |
| Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. | |
| How much is my shipping? | |
| The shipping costs for Junior Storybooks are included in the price. Playful Scripts are downloadable products (in PDF format) so are they are not shipped. |
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| I forgot my password. | |
| Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. | |
| How do I return my product? | |
| Please contact customer service at (800) 782-8697 for more information on returning an item. Thank you. |
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| I received the wrong product. | |
| If you feel that you have received the wrong product, please contact customer service at (800) 782-8697 within 72 hours of receiving the product. Please have your order number handy. Thank you. | |
| What is your return policy? | |
| Please contact customer service at (800) 782-8697 for more information on returning an item. Thank you. | |
